Support more customers, with less effort

Integrated Response Management

Alinea takes care of incoming messages so your team doesn’t have to. Support is instant, organized, and consistent across every channel. No more missed chats, long waits, or overwhelmed agents.

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Reply to Every Message

No customer is left hanging. Every chat is answered fast and tracked in one place.

Keep a Full History

See all past messages, requests, and replies to give better support instantly.

Support All Channels

Centralize Handle WhatsApp, Instagram, Messenger, and more from a single inbox.

Route Messages Smartly

Assign messages to the right team or person automatically, with AI agents handling initial replies.

Take Bookings and Feedback

Let customers make reservations or requests, and gather feedback to improve service.

Work Smarter

Automate replies, follow-ups, and ERP updates so your team can handle more with less.

Handle Repetitive Tasks

Answer FAQs, send reminders, and confirm details without involving your team.

Answer 24/7

Stay available outside business hours with helpful automated responses.

See how Alinea adapts to different industries and goals.

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Marketing & Sales

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Customer Support

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Operations

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Management

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Business Development

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Human Resources

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